Contact the Trade Desk
Email or WhatsApp us with a size, a question or a photo of the box you use now. A packaging specialist replies within one business day.
Questions
10 answersWhat is the fastest way to reach you?
WhatsApp is usually quickest. Email works well for drawings and artwork.
When do you reply?
Within one business day.
Can I send a photo of my current box?
Yes. A photo with a tape measure in shot helps us match the size.
Can I call you?
Message us on WhatsApp or email and we will arrange a call if it helps.
Do you have a showroom?
We work online and by email, so every quote and proof is in writing.
Can you help me choose a box?
Yes. Tell us what goes inside and how it travels.
Do you reply at weekends?
Messages sent at the weekend are answered on the next business day.
Can I track my order?
Yes. You receive a tracking link when your order is dispatched.
Who do I contact about a damaged delivery?
Email us with photos within 10 days of delivery.
Can I change an order after approving it?
Contact us straight away and we will tell you what can still be changed.
Not covered here? Message the trade desk on WhatsApp or email info@ordercardboardboxes.co.uk.
Design Your Box
Choose a box from the photos, place your logo on it, pick the print and send it. We turn it into a free print-ready proof.
1Choose a box
2Place your logo
Upload a logo to see it on the box
Selected: Double Wall Boxes
Send us the full brief
Give us the size, the board and the print. A packaging specialist replies within one business day with a written price and a free digital proof.
- Free digital proof before anything is printed
- Production 4–6 business days after proof approval
- Free tracked delivery across the UK